returns
We really hope you will be perfectly happy with your product but if your item is not suitable and just doesn't 'fit' then we can offer a full refund. We will refund the original credit card used for the purchase within 48 hours of receiving the returned item.
Please return in the packaging it came in within 14 days to:
Radiance, 26, Market Street, Hebden Bridge, HX7 6AA.
The refund will include the full value of the items returned but
excluding the original delivery charges.
This service is NOT available on specially commissioned items so
think carefully before placing your order.
If your item is damaged or faulty please return it and we will
replace the product or refund you depending on your preference and
give you a refund on your postage too.