We really hope you will be perfectly happy with your purchases, but if your item is not suitable and just doesn't 'fit', then we can offer a full refund.
Please return your item(s) in their original packaging within 14 days to:
Radiance, 26, Market Street, Hebden Bridge, HX7 6AA.
We will refund the original debit/credit card used for the
purchase within 48 hours of receiving the returned
item(s). The refund will include the full value of the item(s)
returned, but will exclude the original delivery charges and the
charges incurred when returning the item(s) to us.
This service is NOT available on specially commissioned items, so consider this carefully before placing your order.
If your item is damaged or faulty, please return it and we will replace the product or refund your payment depending on your preference. We will also refund your postage costs.